Question 1

Are there any hidden costs when booking a car from FOSS?

Accepted Answer

No, there are no additional fees beyond what is quoted at the time of your reservation. The price provided during booking includes all extra charges and the 24% VAT, ensuring complete transparency for your car rental in Iceland. Step into our car rental adventure, where Iceland's scenery meets the open road. Founded by Ísak and Tristan, friends driven by exploration and exceptional service, our rental offers unforgettable Icelandic experiences. With a focus on affordability and quality, we offer a range of reliable vehicles to suit your needs. Whether you're navigating the Golden Circle or embarking on a coastal drive, our fleet is ready to take you wherever your wanderlust leads. At our car rental, customer service is our top priority. From your initial inquiry to the end of your journey, we're dedicated to providing personalized assistance every step of the way. Need recommendations for scenic routes or local attractions? We've got you covered. Want to customize your rental to fit your itinerary? Just let us know, and we'll make it happen. Communication is key, and we're here to listen. Whether you prefer to chat via email, phone, or in person, we are always available to address your questions and concerns. We believe that clear communication is essential to a smooth and stress-free rental experience, and we're committed to minimizing the BS and maximizing your comfort. So come join us on the road to adventure. Whether you're chasing waterfalls, chasing the Northern Lights, or simply chasing the thrill of the unknown, we're here to make your Icelandic dream a reality. Welcome to our car rental—where every mile is a memory waiting to be made.

Question 2

What is included in the standard car rental payment at FOSS?

Accepted Answer

Your payment covers everything you need for a hassle-free car rental experience in Iceland. This includes: Access to a vehicle with unlimited mileage. A Collision Damage Waiver (CDW) that limits your financial liability in case of accidents, and Theft Protection (TP) to safeguard against the possibility of vehicle theft. Additionally, you'll benefit from discounted fuel prices at Atlandsolia, one of Iceland's most affordable gas stations. Enjoy round-the-clock roadside assistance with every rental from Foss. This ensures you have support available 24/7 as you explore Iceland. Learn more about our comprehensive insurance offerings here. Step into our car rental adventure, where Iceland's scenery meets the open road. Founded by Ísak and Tristan, friends driven by exploration and exceptional service, our rental offers unforgettable Icelandic experiences. With a focus on affordability and quality, we offer a range of reliable vehicles to suit your needs. Whether you're navigating the Golden Circle or embarking on a coastal drive, our fleet is ready to take you wherever your wanderlust leads. At our car rental, customer service is our top priority. From your initial inquiry to the end of your journey, we're dedicated to providing personalized assistance every step of the way. Need recommendations for scenic routes or local attractions? We've got you covered. Want to customize your rental to fit your itinerary? Just let us know, and we'll make it happen. Communication is key, and we're here to listen. Whether you prefer to chat via email, phone, or in person, we are always available to address your questions and concerns. We believe that clear communication is essential to a smooth and stress-free rental experience, and we're committed to minimizing the BS and maximizing your comfort. So come join us on the road to adventure. Whether you're chasing waterfalls, chasing the Northern Lights, or simply chasing the thrill of the unknown, we're here to make your Icelandic dream a reality. Welcome to our car rental—where every mile is a memory waiting to be made.

Question 3

What pick-up options does FOSS offer?

Accepted Answer

We offer car pick-up services daily from 07:00 to 23:00. Conveniently, our airport shuttle service is available to pick you up from the airport or any hotel in the Keflavík/Reykjavík area, ensuring a smooth start to your journey in Iceland.

Question 4

What is the shortest rental duration FOSS offers?

Accepted Answer

The minimum rental period is 24hours. While you are welcome to return the car earlier if needed, please note that the minimum charge corresponds to a 24-hour rental.

Question 5

What is the minimum rental period offered by FOSS in Iceland?

Accepted Answer

At FOSS, the minimum age for drivers is 20 years old, and they must have held a driver's license for at least 12 months. For renting SUVs, drivers must be at least 21 years old.

Question 6

Is a deposit required for car rentals at FOSS in Iceland

Accepted Answer

At FOSS, we do not require a deposit from our customers while they have a rental car. Upon arrival, we simply need to verify the valid credit card used for the booking. We will hold an imprint of the card as a guarantee. For renters using a debit card, a deposit covering the insurance excess is required.

Question 7

What documentation is required to rent a car from FOSS

Accepted Answer

When renting a car from FOSS in Iceland, the driver must provide a valid driver's license (and any additional drivers' licenses if applicable), a valid passport, and a valid credit or debit card. The driver's license must be in English or use Latin/Greek/Cyrillic characters. If this is not the case, please ensure you bring an international driver's license.

Question 8

What types of insurance are available when renting a car from FOSS?

Accepted Answer

At FOSS, we provide three levels of insurance coverage for car rentals in Iceland: Base, Medium, and Premium. Detailed information about each insurance option is available under the 'Insurance' tab on our website.

Question 9

Are F-roads accessible with a rental car from FOSS in Iceland?

Accepted Answer

In Iceland, F-roads such as F210 and other mountain or highland roads can remain impassable well into the summer. Known for strong winds, F-roads are not regularly maintained and may contain large holes and rocks that could damage a car's underbody, leading to costly repairs for the renter. It’s important to note that only AWD & 4x4 vehicles are suitable for driving on F-roads. Additionally, off-road driving—venturing off established roads and tracks—is illegal in Iceland and strictly forbidden. Violations can result in severe fines and even imprisonment. Specific roads like F88 and F894 (Öskjuleið), F249 (Þórsmörk), and F578 (Arnarvatnsvegur) are only passable with large 4x4 vehicles. Roads 550, 35, and 570, though not classified as F-roads, also require 4x4 vehicles for safe navigation.

Question 10

What self-service car drop-off options does FOSS offer?

Accepted Answer

You can conveniently drop off your rental car at our designated locations in Iceland, which include our offices in Keflavík and Hafnarfjörður. If you need to return the car outside these hours 07:00-23:00, simply leave the keys in our secure keybox. This flexibility ensures a smooth and hassle-free end to your car rental experience as you explore Iceland.

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